Pre-Order

PRE-ORDER

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OVERVIEW

At É TOILE, select pieces are available for pre-order. Pre-ordering allows you to secure exclusive items before they are officially released.

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HOW PRE-ORDER WORKS

Browse Pre-Order Items
• Pre-order products are clearly marked on our website
• Estimated delivery dates are provided on each product page

Place Your Order
• Add the item to your cart and complete checkout
• Payment is processed at the time of order placement

Production & Delivery
• Your piece will be crafted with care
• You will receive updates throughout the production process
• Items will be shipped according to the estimated timeline

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IMPORTANT INFORMATION

Payment
• Full payment is required at the time of pre-order
• All major credit cards and bank transfers are accepted

Delivery Timeline
• Estimated delivery dates are approximate and may vary
• Production times depend on the complexity of each piece
• You will be notified of any delays

No Cancellations
• Pre-order items cannot be cancelled, returned, or exchanged
• Please review all details carefully before placing your order

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CONTACT

For questions about pre-order items, please contact us:

É TOILE
Email: info@etoilejp.com
Telephone: +81 (0)80-4407-9422
Business Hours: Weekdays, 10:00 – 17:00 JST

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We look forward to creating something special for you.