Pre-Order
PRE-ORDER
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OVERVIEW
At É TOILE, select pieces are available for pre-order. Pre-ordering allows you to secure exclusive items before they are officially released.
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HOW PRE-ORDER WORKS
Browse Pre-Order Items
• Pre-order products are clearly marked on our website
• Estimated delivery dates are provided on each product page
Place Your Order
• Add the item to your cart and complete checkout
• Payment is processed at the time of order placement
Production & Delivery
• Your piece will be crafted with care
• You will receive updates throughout the production process
• Items will be shipped according to the estimated timeline
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IMPORTANT INFORMATION
Payment
• Full payment is required at the time of pre-order
• All major credit cards and bank transfers are accepted
Delivery Timeline
• Estimated delivery dates are approximate and may vary
• Production times depend on the complexity of each piece
• You will be notified of any delays
No Cancellations
• Pre-order items cannot be cancelled, returned, or exchanged
• Please review all details carefully before placing your order
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CONTACT
For questions about pre-order items, please contact us:
É TOILE
Email: info@etoilejp.com
Telephone: +81 (0)80-4407-9422
Business Hours: Weekdays, 10:00 – 17:00 JST
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We look forward to creating something special for you.